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Warning “It Does Not Support Using Office2003 to Open Office2007 Document” after Deploying DSM.

Publication Date:  2019-07-11 Views:  509 Downloads:  0

Issue Description

It warning that “it does not support using office2003 to open office2007 document” when opening the safe document after deploying DSM.

Alarm Information


Handling Process

2 solutions to this problem
1. Install office2007
2. Save the document as office2003 compatible mode in office2007 editor.

Root Cause

Office2003 needs to install a plug-in when opening Office2007(docx、xlsx、pptx)type documents. Because the feature span of 2 type files is huge, there is the risk of overlow of a secret. DSM does not support this control scene.