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License for USG5300 UTM Firewall Re-Imported Cannot Be Effective When It Was out of Date

Publication Date:  2012-09-14 Views:  733 Downloads:  0
Issue Description
Apply the new license importing to device when the license of USG5300 UTM was out of date. Look up the update state of license by display license command or web UI, the UTM related functions have been enabled but the outdated time cannot be seen. i.e. license is not effective.
Alarm Information
Handling Process
There are 2 ways to import the activation code.
1. Device can get the activation code from auto upgrade web if the device can upgrade online.
2. It need to register on online upgrade web ( , get activation code and import it to device manually for the situation that device cannot upgrade online.
Root Cause
License outdated time is controlled by the upgrade web “” on USG5300 UTM firewall. License will be effective after the related activation code was import to the device.
For the failure that license for usg5300 UTM firewall re-imported cannot be effective when it was out of date. Whether the activation code has been imported to device should be considered majorly.