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System prompt "Java virtual machine parameter error"

Publication Date:  2012-09-14 Views:  470 Downloads:  0

Issue Description

Failed to initialize database and found the following tips information:

Alarm Information


Handling Process

Step 1: inspection and repair IMAP_ROOT environment variable.
1 Check VSM environment variable. Refer to the “Secospace VSM software installation guide ".
   Right click the "my computer > properties", in the "advanced" TAB click "environmental variables". Check the environment variable value, such as "IMAP_ROOT" , "OSS_ROOT" and so on.
2 Check and repair VSM environment variable.
   Take VSM installed in "D: \ VSM" directory for example, the environment variable is: "IMAP = D: \ VSM \ server \ conf", otherwise need to reset VSM environment variable manually.
Step 2: initialize database.

Root Cause

May is the end of the IMAP_ROOT environment variable one more "\".