VSM client-side often restarts and the operation is shutdown. he UI menu and icon cannot display normally.
Step 1: Scan and kill the virus using antivirus software
Step2: shutdown the VSM client-side
Step3: delete all files in the client-side RUL as follows. In the windows system, the RUL is:” D:\vsm\client\configuration”
Step4: Reboot the client-side, configuration files will create automatism.
It maybe resulted by the virus in the computer.
Wrong operation or abnormal situation leads that index documents of old version was not deleted normally.