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Knowledge Base

USG2130 can not tracert external network

Publication Date:  2012-09-14  |   Views:  450  |   Downloads:  0  |   Author:  w00226954  |   Document ID:  EKB1000014778

Contents

Issue Description

USG2130 can ping external network normally, but can not tracert external network. All the routing next hop can no reach, display
tracert 221.10.88.131
traceroute to 221.10.88.131(221.10.88.130) 30 hops max,40 bytes packet
1 * * *
2 * * *

Alarm Information

None

Handling Process

he tracert message will be considered as illegal attack message,and  will be dropped, so can not success
You can undo this configuration, and it will return display success.

Root Cause

1、ping next hop and external network normally;
2、check the configuration

Suggestions

None