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Knowledge Base

Disable to find particular information of network element in VSM

Publication Date:  2012-09-14  |   Views:  420  |   Downloads:  0  |   Author:  c00222574  |   Document ID:  EKB1000014783


Issue Description

After the completeness of VSM ViR1 version install, choose “file>find>network element” in main menu, consummate the topology by establishing line. There is no date show when looking up the network element management information by clicking the equipment in topology. 

Alarm Information


Handling Process

Information in network may not be synchronized with VSM, choose “configure>synchronize network element date”, choose related network element from list to synchronize. 

Root Cause

The configuration of SNMP information is correct because the related network element can be found, you can see some equipment board and interface information, but you cannot get the detail, it is invalid by querying and refreshing repeated. 


There are too much options in VSM, query function is different between different kinds of network element, and there are some relation between these functions, it is necessary to perform according to the progress in practical configuration step by step.