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The save in database time and finish time of the conversation don’t match

Publication Date:  2012-09-17 Views:  440 Downloads:  0

Issue Description

In results of the conversation check, the gap between the save-in database time and finish time of the conversation is several hours.

Alarm Information


Handling Process

1. Adjust the timezone of the firewall to match the timezone of the log server.
<Firewall> clock timezone c8 add 08:00:00
 c8 is the user-defined timezone name, here uses Beijing as an example. The Beijing time is 8 hours earlier than the default UTC(Universal  Time Coordinated) time, so here use add 08:00:00; If later, use mimus.
 Choose add or minus, you need to operate according to the specific firewall configure handbook
2. Set the time of the firewall to match that of the log server, for example, set the current datetime of the firewall into 0:0:0 2005/11/01
<firewall> clock datetime 0:0:0 2005/11/01
3. If problems still exist after the datetime is adjusted, please contact me.

Root Cause

The timezone and time of the log server don’t match those of the firewall.