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FAQ-After storage S2600 upgrade to 205.T01, it cannot establish the LUN more than 2T.

Publication Date:  2012-09-18 Views:  82 Downloads:  0

Issue Description

After escalating S2600 storage controller software to edition which supports 16T LUN, we cannot establish LUN more than 2T in ISM management software.

Alarm Information


Handling Process

Uninstall client ISM management software and reload it.
Two way to uninstall as follow:
1.Click “run” and enter command “javaws”. In the pop-up java application viewer, select ISM management software then click “delete”.
2.Click “add or remove programs” in control panel, select ISM management software in the application list, then click “delete”.

Root Cause

After escalating storage, engineer does not renew the ISM management software, so the edition between management software and storage system do not match that the new function cannot be used.


When finding this problem, we should check system edition information to ensure successful escalation.