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ISM can’t be loaded in Linux

Publication Date:  2012-09-18 Views:  2 Downloads:  0

Issue Description

A customer’s HP server has SuSe10 OS, and it’s backend equipment is S2600. We run ISM at host, but loading failure, it shows we haven’t install java which can run. The host’s java edition is jre1.4.2. We download the jre1.6.0.24 java, but it still shows that we haven’t install java which can run. When we run the software, it will shows as the below picture.

Alarm Information


Handling Process

1. Download the jre1.6. java software from
2. Install:
A. Change the file’s permission as executable, key in:
chmod a+x jre-6u<version>-linux-i586.bin
B. Run the binary file, key in:
C. It will shows distribution agreement. Look it and show next page by pressing space. Key in yes to install. Install java in itself contents. (/usr/java/jre1.6.0_<version>). You can see Done when finished.

3. Startup and configure:
Firefox or Mozilla. Please do as next setup to configure Java Plugin:
A. Close the Firefox browser.
B. Creat the symbol link which is point to the file in browser plug-in’s content.
  In plugins subdirectory:
cd <Firefox installation directory>/plugins
C. Creat the symbol link:
ln -s <Java install content>/lib/i386/
4. Change the environment variable:
The edition is in /usr/java/ defaultly, add it to the environment variable. Handover to /etc/ by the cd order. For example: cd /etc/profile. Add these text after profile:
export JAVA_HOME=/usr/java/jre1.6.0_24
export CLASSPATH=.:$JAVA_HOME/lib:$JAVA_HOME/lib/tools.jar
export PATH=$JAVA_HOME/bin:$PATH
5. Reboot the system, and java-version will show the new edition.

Root Cause

The OS will default install java which edition is below jre1.6, and it will not configure the environment variable. So it leads failure when we load ISM.


Java’s edition must be jre1.6 or higher when the ISM is running. We must write the correct trail when we change the environment variable.