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Incorrect settings of VSM environment variable induce the system can’t startup

Publication Date: 2012-09-18 | Views: 140 | Downloads: 0 | Author: SU1001522602 | Document ID: EKB1000015185

Contents

Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

System remind VSM environment variable is set incorrect

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Step 1.Check VSM environment variable. Refer to <Secospace VSM software installation manual>

In windows system, right-click “my computer > attribute”, in “senior” tab click “ environment variable” , check “ IMAP_ROOT” and “ OSS_ROOT” and other value

Step 2.Check and repair VSM environment variable

In windows system, for example, if VSM is installed under “D:\vsm”, the environment variable should be : “IMAP=D:\vsm\server\conf”, otherwise, we must need to manual acting to configure the environment variable.

Environment variable is lost or modified

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