No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


The effective solution to “slip”: software upgrading

Publication Date:  2012-09-19 Views:  116 Downloads:  0

Issue Description

MCU version:2.13
Terminal version:2.71
After terminal is joined into conference through ISDN line, the connection is great and two-way video/audio transmission is normal. Some time later, high bit error rate(about 90%) occurs on one-way transmission(maybe two-way transmission later), and remote image become freezing or BSOD.

Alarm Information


Handling Process

Upgrading the software by special upgrade program which is aimed at “slip” problem can solve this problem.

Root Cause

After software upgrading and “slip” phenomenon emerging, our MCU and terminal receive the fault message and take delay adjustment. “Slip” phenomenon disappears after a few seconds.