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Knowledge Base

[HDP3500] configure Oracle instance information fails after BE Remote Agent installed in Linux

Publication Date:  2012-09-20  |   Views:  96  |   Downloads:  0  |   Author:  z00001822  |   Document ID:  EKB1000015424


Issue Description

Configure Oracle instance information errors after BE option Remote Agent installed in Linux. There is already an instance named mydb and available. Oracle agent cannot find instance on device. After input the existing Oracle manually, Oracle still cannot recognize instance information. As the picture below: 

Alarm Information


Handling Process

Create /etc/oratab configuration file and add instance information, like this:
[oracle@idpvm100 ~]# vi /etc/oratab
#the next line is oracle instance information
mydb : $ORACLE_BASE/product/10.2.0/db_1 :N

Root Cause

Oracle agent of BE get Oracle instance information from /etc/oratab configuration file. /etc/oratab configuration file is lost in this case, so the agent cannot get right instance information.