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Solution of interface extend function can not startup successful

Publication Date:  2012-10-31 Views:  70 Downloads:  0
Issue Description
Using interface extend function  of SVN3000 in web,after click start bottom,appear situation of disconnect quickly
Alarm Information
Handling Process
Solution of reason 1
1 right click my computer,choose attribute>hardware,click equipment management in user’s pc
2 in equipment management window,choose view>display hidden equipment
3 extend network adapter,if there has a network adapter of network adapter,uninstall it
4 restart interface extend function,at this time,pc will reinstall virtual network interface card
solution of reason 2
1 choose start>run>,enter cmd,comment window appears,run sc query nemservice,check state of nemservice,if it is running,then run start> control panel>management tools>service,in service management,right click Nemservice,choose stop in pop-up menu
2 choose start>run>,enter cmd in user’s pc
3 input sc delete nemservice,uninstall nemservice service
4 restart interface extend function,at this time,pc will reinstall nemservice  
Root Cause
When we using interface extend function of SVN3000 in web,appear situation of disconnect quickly,because unnatural appeared during ip address was endowed with virtual network interface card. At this situation,we need to configure virtual network interface card
Reason1  install virtual network interface card unsuccessful,when startup interface extend function unsuccessful
Reason2  startup interface extend function unsuccessful or startup Nemservice unsuccessful
 can not use server network extend function in pc,may be because of software/hardware conditions. pc will install nemservice and network interface card automatically ,if that install is not right,it can not be startup network extend function