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How to solve the problem that the status of RAID controller is “Disabled”

Publication Date:  2012-09-24 Views:  70 Downloads:  0
Issue Description
Product and version information: be the same with T3000 V100R002C002.
When we startup T3000, press “Ctrl” and “C” at the same time, then we enter SAS BIOS controller setting view. We find that C1068E controller’s “Status” is “Disabled”. How to solve this problem?
Alarm Information
Handling Process
In “Boot Support” setting of “Adapter Properties” menu can change the state of adapter, and it works only when we reboot the system. The setting setup is as below:
1. Press “Enter” in SAS BIOS controller setting page, and enter the BIOS view of SAS RAID card.
2. Press “+” to set “Boot Support” to “Enabled BIOS & OS”, default is BIOS and OS (Operation System)driver control it, as the below picture. Then the controller’s “Status” changes to “Enabled”.

3. Press “Esc” button, save the currently configuration, and the system will reboot.
Root Cause
C1068E controller’s “Status” is “Disabled”, it means BIOS don’t control the controller, and wound not control the reloading controller.