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Knowledge Base

Terminals outside the province can’t join the conference when manually convene conference

Publication Date:  2012-09-24  |   Views:  134  |   Downloads:  0  |   Author:  q00229199  |   Document ID:  EKB1000015962

Contents

Issue Description

Manually operate a cross province conference, find out terminals in province, can join the conference normally, terminals outside the province can’t join the conference. 

Alarm Information

None

Handling Process

When we have to operate conference across the province manually, we need to operate all the terminals in this province, then, after the conference is started, add the terminals outside the province;

Root Cause

We set main MCU when manually operate, because Main MCU is local MCU, the terminals called is terminals outside the province. They can’t be local changed, so the call was hanged up.

Suggestions

Try to use automatically operate the conference, if we have to use manual method to operate conference across province, we should operate this province’s meeting places, then add meeting places outside the provinces.