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The management fault of escalating the double RAID cards of T3500 ARC_1680

Publication Date:  2012-09-25 Views:  84 Downloads:  0

Issue Description

Because a single T3500 is installed with double ARC_1680 RAID cards, when using the web management inside of Areca and archttp proxy V1.83_81103 version management, the web visit is not stable.

Alarm Information


Handling Process

1. Check the RAID card state is OK via the system, and debar the problem of system.
2. Escalate ARCHTTP version to V1.84_091103 and it is good to use web. So it is the problem of the ARCHTTP version.
   ARCHTTP V1.84 version runs as follow:

In default the first raid card port is 81 and the second is 82.

Root Cause

1. The system cannot recognize the two Areca RAID cards of T3500 successfully
2. The problem of ARCHTTP proxy, such as the version does not support RAID card management.


Areca RAID card is higher than the replaced RAID card on live network version. After replacing raid card, it cannot recognize the disks and the system fails to start. There are two methods to escalate: 
1. Escalate directly from the management network port of Areca RAID card.
2. Lead the system via live network Areca RAID card and enter in the system to escalate.