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The buzzer alarms instead of the indicator when there is a disk fault resulting from the older FW version of RAID

Publication Date:  2012-09-25 Views:  96 Downloads:  0

Issue Description

The buzzer keeps alarming in some cloud storage node of T3500, but the indicator is not lighted. It may be the hardware failures.

Alarm Information


Handling Process

Change the disk in fault. 

Root Cause

A RAID group works in degradation through checking the log. It is found that the state of a disk is failed which makes all the RAID group work in Degradation through collecting the information of the RAID group by CLI tool of Areca RAID. But owing to the older FW version of RAID, the indicator will not flash to alarm.