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The installation problem of network management software in DFS system

Publication Date:  2012-09-25 Views:  83 Downloads:  0

Issue Description

When installing ISM in the site deployment of DFS system, the ISM agent is not installed. ISM server hardware platform is T8000, DFS system hardware platform is T3500, ISM edition is V2R1C01.

Alarm Information

Pop up “Installation error” in installing process. 

Handling Process

Uninstall T3500 deployment automation software and install ISM agent. In the future,the deployment automation software should be issued in ISM software package.

Root Cause

We should install agent and client in DFS T3500 platform when installing ISM software. But DFS is installed in T3500 through deployment automation and the deployment automation software is also installed in T3500. DFS deployment automation software includes DFSMS/DFSMC software. For ISM agent edition is not equal with DFSMS/DFSMC, so the ISM agent cannot be installed in T3500.


Issue deployment automation software in ISM package and keep the edition equal.