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Modify interface describe unsuccessful

Publication Date:  2012-09-26 Views:  391 Downloads:  0

Issue Description

Modify interface describe prompt operation unsuccessful

Alarm Information


Handling Process

Reply from bytes=32 time=1ms TTL=250
Step 1 be sure network elements connected normal
       1 in topology,choose network element,right click,choose tools>ping
       2 at ping dialog box,click begin
       3 if display this information means network elements connect normal
Step 2 be sure existing modified interface
1 in topology,choose network element,right click choose network elements manager
2 in business tree choose interface management>manage information
3 at right direct check results list,right click,choose synchronization
4 click confirm
after synchronization successful,check modified interface existing
  step 3     be sure user has authority to modify interface
1 choose system >network management security>network user management
2 at user node of direct tree of network user management,choose corresponding user name
3 in right direct operate authority check whether user have authority,if not,please apply for corresponding authority for admin

Root Cause

network element connect abnormal
  Modified Interface not existing
  User did not have operate authority