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Knowledge Base

Some sites can’t receive PPT when terminal sitecall

Publication Date:  2012-09-27  |   Views:  152  |   Downloads:  0  |   Author:  SU1001048203  |   Document ID:  EKB1000016294

Contents

Issue Description

In a conference site, multi-image sitecall conference successfully by 768K/s, then apply for chairperson broadcast this site and transport PPT to other sites. The icon of broadcasting conference and transmit PPT is showed in local TV, but some sites can’t receive the PPT from main site.

Alarm Information

Null

Handling Process

1. Schedule the conference by RM in network management center, then transport PPT, every site can receive it.
2. In terminal address note, change the 384K and 2M to 768K in conference predefined, then transport PPT, every site can receive it.

Root Cause

1. The configuration of other sites video output may be wrong, the right configuration is TV connects to S port, and VGA OUT set to null.
2. It may caused by terminal version, the terminal is 8066, version is 2006.5.08.

Suggestions

1. If there are several conference speed in address note.
2. Examine if the conference use multi-image.
3. If the PPT can be transported by RM schedule.