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Train 5 enterprise edition RMCC fails to add IP, E1 and V.35 conference site

Publication Date:  2012-09-27 Views:  141 Downloads:  0

Issue Description

After installing ResourceManager Enterprise.exe, RMCC fails to add IP, E1, V.35 conference site, and only can add PSTN/ISDN conference site.
RMCC edition is VCGV600R860B03D001SP02 (Release 3.01.2 2005.11.07).

Alarm Information

Select adding conference site, but the conference types only have ISDN and PSTN two choices in the conference information dialing box. 

Handling Process

1. Check area configuration. Normal.
2. Check service area management configuration. Normal.
3. Check RMCC.INI configuration file and we find the SIP conference site management interfacde has been started.
SIP interface configuration parameter:
After changing Site_Manager_Enable parameter to 0, RMCC can add IP, E1, V.35 conference site.

Root Cause

1. Area code is set wrong.
2. Service area management configuration error.
3. RMCC.INI file is configured wrong.


Comprehending every parameters in RMCC.INI configuration file can avoid this problem.