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WS6603 did not optimize overall leading it cannot find the AP's neighbors information

Publication Date:  2012-09-28 Views:  137 Downloads:  0

Issue Description

Perform display neighbor ap-id 269 radio-id 0 on WS6603,  it cannot find the neighbors information of APID 269.
Acquisition are as follows:
JN-DZXX-AC-HWWS6603 (config) # display neighbor ap-id 269 radio-id 0
  Error: RF does not have neighbors

Alarm Information


Handling Process

1 Make sure the APID 269 neighbor state within Normal and neighbors can be detected in the AP, exclude the reason 1.
2 Confirm APID 269 and its neighbors in a radio-id, exclude Cause 2.
3 perform calibrate startup region 1 on the mode of the WLAN AC, after waiting for about 3 minutes, check again and discover neighbors.

Root Cause

 1 APID 269 neighbor or a neighbor AP failure.
2 APID 269 neighbors and 269 is not in the same radio-id.


1. If optimize the existing network it will affect the existing network users to interrupt business.
2. If set to manual optimization, it can perform calibrate startup region XX when deploying site start and optimize for one time, it can look up neighbor information later.