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Abnormal communication between two controller causes that running command is error under normal mode of VIS6000

Publication Date:  2012-10-10 Views:  129 Downloads:  0

Issue Description

It comes fault ‘Permission Denied” when Scanning disk under normal mode.
VIS CLI:root>vxdisk scandisks
This command may take a long time. Please wait...
Permission denied (publickey,keyboard-interactive).
Permission denied (publickey,keyboard-interactive).

Alarm Information


Handling Process

1. Examine if the hardware is right, if not, find the reason.
2. If the hardware is right, run this command under debug: ssh_connect, password: 123456, type twice on one controller.
3. If the problem is not solved, run as follow on two controllers:
rm -rf /tmp/.ssh/*
rm /root/.ssh/*
then run ssh_connect on one controller.
4. If not, check /root/ permission of two controllers, run chmod 755 /root/ to change permission.

Root Cause

The communication between two controller is abnormal and the command cannot be transferred.