No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Press 'D' to shut alarm information after reboot

Publication Date:  2012-10-10 Views:  101 Downloads:  0

Issue Description

After reboot, system says the battery of RAID card is error or out of position when self-check.

Alarm Information


Handling Process

If the deivice is VTL3500, press ‘D’ to shut the alarm, because there is no battery in VTL3500. If the device needs battery, operate as follow:
1. When initializing press ‘CTRL+H’ to enter configuration UI, click ‘Controller Properties’. Check the battery position state. ‘Present’ is on position, ‘NONE’ is out of position.
2. If it is ‘NONE’, open the shelf and examine if the battery is linked to the shelf, if the cable is broken, if the link between cable and battery is normal.
3. If everything above is OK, replace it by a new battery.
4. If the battery is on position, make sure the server is open for more than 30 minutes, at this time, the battery will be charged.

Root Cause

This is a alarm information, it says there is no battery, maybe the battery is error, or is cut down. If the system don’t need a battery, please press ‘D’ to shut the alarm, the alarm is proleptic.