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What should we do when forget the web management super user’s admin password?

Publication Date:  2012-10-10 Views:  169 Downloads:  0

Issue Description

Forget the web management super user’s admin password.

Alarm Information


Handling Process

1. Choose "start > >program> Microsoft SQL Server > inquires the analyzer".
2. In the "connect to SQL Server" dialog, select "(local)" as service name, check the box "if SQL Server has stopped, then start it," input the sa user's password, click the "ok".
3. Enter the web management database query admin user’s encrypted password
A, V100R002SPC300 and previous version
select Password from SecurityDB.dbo.tbl_User  where UserName = 'admin'
B, V100R002SPC400 and later version
Enter the imapsmdb database query tbl_SMUser list’s admin user’s encryption password, specific queries are as follows:
Select imap_password from imapsmdb. Dbo. Tbl_SMUser where UserName = "admin"
4. submit the queried out encrypted password to huawei technical support engineer, and then the huawei technical support engineer forward it to the related personnel to decryption.

Root Cause