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VTL3500is linked to RH2285 with windows2008 via optical fiber, then VTL cannot be recognized

Publication Date:  2012-10-11 Views:  122 Downloads:  0

Issue Description

A client buys out VTL3500 and RH2285 as backup server. According to demand of the client, after installing window2008, RH2285 is linked to VTL via optical fiber, then configure VTL on VTL and map it to all the backup servers RH2285.
Scan on RH2285 system, except “Qlogic Fibre Channel Adapter”, it cannot recognize other VTL.
The VTL3500 configuration is right and the optical fiber is OK.

Alarm Information


Handling Process

We cannot check Qlogic type of HBA card from the description of RH2285. Dial 400 phone and know the type is QLA2460, go to Qlogic web to download driver. The problem is solved after installing the driver.

Root Cause

Check the Qlogic CD of RH2285, there is no drivers of window2008, so we doubt if there is no FC HBA driver. 


When our devices cooperating with other operation system, if there is link problem, consider about the driver.