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SOFTCO9500, convened a conference call on BMU, page prompt failure, accessed by phone prompted lack of resources.

Publication Date:  2012-10-11 Views:  106 Downloads:  0

Issue Description

Open conference phone function on 9500. Through BMU setting conference phone, click on "invitation to membership", prompt that the invitation failed. And then input chairman password by telephone directly enter into to the meeting, hear the voice, prompt lack of resources, can’t access to the meeting. 

Alarm Information


Handling Process

1.Need to change the conference parameters as yes, MRU will allocate voice resources to the conference call;
2.Execute the following command, all slots MRU boards conference modify as yes:
config modify board slot 4 type mru conference yes
3.Test, OK.

Root Cause

1. Execute the command on 9500: show board slot 4, you can see the following output:
[% SoftCo9500 (config)] # show board slot 4
Shelf Slot Type State CPUUsage MemoryUsage DSPTemperature (UpperLimit) Conference
-------------------------------------------------- -----------------------
0 4 MRU OK 9% 99% 35 (60) No

You can see the 4 slots MRU boards conference parameters configured as no.
2. One by one to check the MRU board's slots, found all slots MRU boards conference parameters configured as no.