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FAQ- whether S9300 device need to take license return when changing the main control board

Publication Date:  2012-10-12 Views:  93 Downloads:  0

Issue Description

Q: whether S9300 device need to take license return when changing the main control board?

Alarm Information

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Handling Process


A: No, normally, ESN of S9300 read from backboard, if only the backboard can read the ESN information normally, device can normally register whether using whice main control board license, it will read from main control if backboard cannot read ESN normally, it need to re-register license by return process.

Root Cause

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Suggestions

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END