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[VTL6000] NBU software problem: after replacing VTL of backup server, it report 219 error when using NetBackup backup

Publication Date:  2012-10-15 Views:  127 Downloads:  0
Issue Description
Delete virtual tape library assigned to backup server in NetBackup software, and assign another virtual tape library of VTL server to backup server. Execute Configure Storage Devices configuration guide on NetBackup software to add storage medium to backup server. At this time, run backup task. NetBackup software reports 219 error.
Concrete phenomenon express like this:
In NetBackup console navigation tree, select NetBackup Management > Policies, double click on backup strategy and check strategy property, parameter value of Policy storage is name of deleted storage medium.

Alarm Information
Handling Process
Step 1 in NetBackup console navigation tree, select NetBackup Management > Policies, and double click on the strategy to be modified.
Step 2 in dialog of Change Policy, single click on tab of attributes, and reselect parameter value of Policy storage and Policy volume pool.
If user does not have costumed volume, parameter of Policy volume pool does not need modified, and it is OK to select default.
Step 3 single click on OK.

Root Cause
Virtual tape library of backup server is deleted, but NetBackup software internal database is not updated in time. When NetBackup software read backup strategy and do backup, storage unit designated by backup strategy or timetable is current unavailable, it cause 219 error.