No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade
MENU
Knowledge Base

For BY-PASS hard disk, how to check SN

Publication Date:  2012-10-17  |   Views:  213  |   Downloads:  0  |   Author:  SU1001573748  |   Document ID:  EKB1000017384

Contents
Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

There is S3100 storage in field, and one hard disk status is BY-PASS. Field engineer prepare to apply for disk replacement, but cannot find SN of this disk in storage profile file. 

Alarm Information

Hard disk status is BY-PASS.

Handling Process

1. In storage management software, collect All Support Data in path of attachment figure 1;
2. In collected compressed files, check file of recoveryProfile.csv, Volume ID and some hard disk information is stored here.
3. Open with Excel, search Drive in the first row, and then find corresponding slot information of hard disk in third row. For example, 0, 3 means for hard disk in cabinet 0 slot 3. After corresponding hard disk is found, 3LM5FZGR00009904CD1M in fourth row of this line is SN of this hard disk.

Root Cause

Hard disk is BY-PASS, so disk information content in profile file is empty.

Suggestions

None
Feedback
Download Attachments
Related resources
Documentation Software Download Bulletins Tools
Related searches
By Author
Help us to improve
Write an article
Enterprise APP

Copyright © 2020 Huawei Technologies Co., Ltd. All rights reserved.