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Wrong WWN leads that the host cannot visit the storage

Publication Date:  2012-10-18 Views:  136 Downloads:  0

Issue Description

On the X site deployment there is a host cannot find the storage.

Alarm Information

none

Handling Process

Ask the engineer to add the right WWN and the problem is solved.

Root Cause

Check the storage configuration, which is set host group and host. Ports and lun are distributed in the host. The host and the storage are connecting by optical link. The system is SUSE10sp2. Ultrapath is installed in the host.
By checking port_name under /sys/class/fc_host/hostX, WWN of host HBA can be seen. We find the WWN of storage and host are not same.

Suggestions

Configure the right WWN.

END