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FAQ-How to restore the user password if we forget it

Publication Date:  2012-10-18 Views:  71 Downloads:  0
Issue Description
Forget the network management user password
Alarm Information
Handling Process
Step 1 for the network management super user”admin”, the operation steps of restoring password as follows:
Enter SecurityDB database to retrieve the password of “admin” user in the tbl_User list, the check statement as fowllow:
select Password from SecurityDB.dbo.tbl_User where UserName = 'admin'
take the password to huawei engineer, then huawei engineer will take it to correlation personnel to decrypt.
Step 2 for the network management common user, we need apply to the network management super user”admin” to restore password, “admin”user reinstall user password in the “network management user management” interface, the operation steps as follows:
Use “admin” user to enter network management foreground.
Choose”system>network management security>network management user management”in the main menu.
Choose the user which is need reinstall password in the network management user management interface left navigation tree, right click user, choose”reinstall password”
Set the new password in the “setting pasaword” dialog box
Root Cause