Nanjing a key account customer site, customer reflects that cannot log on BMC WEB management interface through explorer, system prompt that username and password is not correct.
1. Use default username and password, cannot log on successfully.
2. Username and password added by customer also cannot log on successfully.
3. Further analysis, any type modified on BIOS cannot be saved.
4. The problem is solved through clearing CMOS at last. The command used is ipmcset -d clearcmos.
Possible cause of this problem:
1. When customer input username and password, do not differentiate upper and lower case or misspell.
2. Problem on system.