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Knowledge Base

How to deal with prompt the port is occupied when install or uninstall.

Publication Date:  2012-10-19  |   Views:  606  |   Downloads:  0  |   Author:  SU1001429751  |   Document ID:  EKB1000017630


Issue Description

When install, uninstall, or use network management system maintenance tool prompt that port is occupied. How to deal with?
In Windows operating system, interface prompt as follows:
Installation frame communication port (12212122 13122 14122 15) is occupied.
Use command "netstat - an" to check port occupancy, or please try again later.

Alarm Information


Handling Process

   usually, please try again wait for 1 minute after port automatically release.
   on the Windows operating system, find and stop Java, msserver, msdaemon and javaw process in task manager.

Root Cause