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License version does not match host computer version leads license update failing

Publication Date:  2012-10-26 Views:  450 Downloads:  0

Issue Description

License of S9300 creat according compact, use command license active license.dat activate license, it warning failure.

Alarm Information

PRD_VER not matched, but locate single segment with PRD_NAME & PRD_ESN

Handling Process

1. Check S9300 ESN, device ESN collection is correct, there is no ESN mistake.
2. The current version of S9300 is V100R001, but the license contract lincense version is V100R002. The two version is not matched.
3. Market signing license contract version is V100R001, creat license again.(or upgrade the S9300 version, according to office version policy)

Root Cause

It should not be caused by not match according alarming information, the reason maybe ESN not match, version not match.


S9300 is the first switch to control soft function by license, notice that the license has version.