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Knowledge Base

Enter into the new installed ISM interface for the first time, there appears the abnormal notice,how to settle it

Publication Date:  2012-11-05  |   Views:  257  |   Downloads:  0  |   Author:  c00230043  |   Document ID:  EKB1000018956

Contents

Issue Description

Product and version: Adapting to the ISM V200R100C04.
Enter into the new installed ISM interface through the browser IE 6.0 or Firefox 3.5 for the first time, there appears the “/HomePerformacne dispatch.method homeStatus” abnormal notice information. How to deal with this problem?

Alarm Information

None

Handling Process

Try to clean out the browser’s cache, and refresh the webpage.

Root Cause

There are some files saved in the browser’s cache, and these files are conflicted with the webpage script of the ISM network management system.

Suggestions

None