No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Unable to start VSM installation program, and after flash blank screen a few times without any reaction

Publication Date:  2012-11-06 Views:  342 Downloads:  0

Issue Description

Cope the installation package to the VSM server, after run VSM installation program install.bat, the installation program is unable to start, after flash blank screen a few times without any reaction, and cannot finish installation.

Alarm Information


Handling Process

Change the installation package folder, and meet the following condition:
1 folder and path need use English characters, don't include Chinese, space, and other special characters.
2 the current operating system user have the write right to this folder.
3 the copy file size and source installation file size need same.
4 folder path level cannot be too deep, suggest store in D root directory.

Root Cause

Storage installation package folder does not meet to the installation requirement.