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S9306 switch CF card arraint leads data cannot save

Publication Date:  2012-11-14 Views:  161 Downloads:  0

Issue Description

S9306 switch version patch:
Failure: it cannot save data after S9306 switch configured data, specific alarm information is as follows:
12:02:55  2011/05/31
The current configuration will be written to the device.
Are you sure to continue?[Y/N]y
2011-05-31 12:02:56 SRG3200 %%01CFM/4/SAVE(l): When deciding whether to save configuration to the device, the user chose Y.
Info:Please input the file name(*.cfg,*.zip)[]:
Now saving the current configuration to the device..............system
Info:failed to write v-gateway information in database
  Saved error.

Alarm Information


Handling Process

1. Switch the master and backup main control board, then save the data, the data can be saved, in means master main control board is problematic
2. Switch the master and backup main control board again, then save the data, the problem remains, then pull out the CF card of master main control board, save the data, it can save successfully. It means master main control board is normal.
3. Check CF card, CF card physics broken, so it cannot save the data normally.

Root Cause

1. Main control board problem
2. CF card problem


When S9306 switch save the data, the data defaultly save on CF card, this failure is because CF card broken, so it failed to save the data. When the data cannot be saved, it need to check the CF card whether it is normal.