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Due to the client uses the same user name dial, the monitor options of USG L2TPVPN can’t distinguish L2TPVPN user

Publication Date:  2012-11-19 Views:  76 Downloads:  0

Issue Description

Customer uses L2TPVPN client dial to USG, use the same user name, the client information viewed from USG is same and can’t be distinguish. The demands of the customer: when lots of L2TPVPN clients dial up, it need to be able to distinguish their name in the monitor options in USG L2TPVPN.

Alarm Information


Handling Process

Can through changing the tunnel name in VPN-CLIENT to distinguish.

Root Cause

It can’t distinguish when L2TPVPN client uses the same user name dial, so can only through the different client tunnel distinguishing.


The method has limiting condition: pay attention to don’t configure authenticating remote client in USG
[USG2100-l2tp2]allow l2tp virtual-template 1 remote t (don’t add parameter “t”)
Causes: after configured the above command, the L2TPVPN client whose name is “t” just can dial in.