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Knowledge Base

Due to IE set wrong, the web page flow analysis of SIG system has no display

Publication Date:  2012-11-21  |   Views:  288  |   Downloads:  0  |   Author:  SU1000722738  |   Document ID:  EKB1000019916


Issue Description

Version information: does not involve
Networking summary: does not involve
Fault phenomenon: when through the IE opening the web page of SIG system, the right side has no display, prompts to install control, and click ok, still cannot display, can't see flow analysis control

Alarm Information


Handling Process

1, change PC, the problem still exists;
2, change the IE for Maxthon or 360 browser, problem still exist;
3, change the IE Settings, IE-tool-Internet options-safety-customized level, find "download unsigned ActiveX control (unsafe)", check the box "enable (unsafe)," default "disabled", click validation, to open the IE login SIG system’s web page, problem is solved.

Root Cause

1, may be PC terminal’s problem;
2, may be IE software is not incompatible with some plug-in of SIG system’s web page;
3, may be IE setting problems;


Suggestion: when open the web page of SIG system, it is suggested using IE browser open, it will has some puzzling problems with using Maxthon and 360 browser open.