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Locate the problem that the N8000 user can’t login

Publication Date:  2012-11-26 Views:  122 Downloads:  0

Issue Description

In a site, login in the ISM interface of the N8000’s management interface via the “master” account, but there prompts the passwords of the user’s name is error, and can’t login.
Login the system via “support” and modify the passwords of the “master”, but it can’t login via the “master” account.

Alarm Information

None

Handling Process

Edit the “/etc/security/access.conf” file, take the end line of this file as followed:
-:master:ALL EXCEPT LOCAL

Root Cause

In the N8000’s catalog, there is a “access.conf” file, it has forbidden the “master” to access the system.
N8000_02:~ # cd /etc/security/
N8000_02:/etc/security # ls
access.conf  chroot.conf  group.conf  limits.conf  pam_env.conf  pam_pwcheck.conf  pam_unix2.conf  pam_winbind.conf  time.conf
N8000_02:/etc/security # ll
total 40
-rw-r--r-- 1 root root 4280 Nov 29 16:24 access.conf

Suggestions

None

END