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Knowledge Base

NAT srever configuration problem led to Trust user can not access the server

Publication Date:  2012-11-30  |   Views:  154  |   Downloads:  0  |   Author:  c00222574  |   Document ID:  EKB1000020551

Contents

Issue Description

Topology: Eudmon1000E enable the three zones, DMZ server connected with internal network, serve for Untrust and Trust.
Phenomenon: Trust area user can not access the DMZ servers.

Alarm Information

NULL

Handling Process

The following configuration, the Trust area user can not access the server through <private network ip address>, it can only access through the <public network ip address>.
   nat server global <ip address of the public network> inside <private network ip address>
   rule permit ip destination <public ip address> 0
After configuration alteration it can access server through the private network ip address
   The nat server zonein to untrust global <ip address of the public network> inside <private network ip address>
   rule permit ip destination <public ip address> 0

Root Cause

NULL

Suggestions

Eudmon1000E (V100R002C01B018) Trust zone access the DMZ server through the private network ip address, it must  appoint area in the nat server. It is different with Eudemon1000.