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How to settle the problem that the SANtricity has added multiple storages but there has displayed as the same one

Publication Date:  2012-12-12 Views:  50 Downloads:  0
Issue Description
There are multiple S3100 storage control enclosures connecting with one Ethernet switch, after powering on, self-check the storage devices and we find several storage control enclosures have displayed as the same device, and this storage device has displayed the management network interface IP of these storage controller at the same time.

Alarm Information
Handling Process
Connect the controller A via the serial port, login the command management interface of the serial port, execute the “sysWipe” command to reconfigure the storage information (after the command is executed, delete the volume and the hot spare disk’s information, because it’s the start device, so we can implement as this), and then press the “enter” key, and input the “reboot” to restart the controller.

Root Cause
This problem is caused by the configuration of the storage controller is confused, and it’s not easy to manage. 
The engineers in site and the testing engineers before delivering should take high attention to not make the configuration information of the controller to be disorder.