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The second network card of the WI has started the NetBIOS protocol causes displaying the virtual machine list slowly

Publication Date:  2012-12-14 Views:  78 Downloads:  0
Issue Description
In the R2C00SPC100 version, login the virtual machine via the WI, after inputting the account and password, it will take 5~6 seconds can the virtual desktop appear, however it just takes 2 seconds in the normal condition.

Alarm Information
Handling Process
In the R2C00 version, the second network card of the WI is the management network card, it’s useful for this network card communicating with the DDCXML, and it doesn’t need to resolute, we can forbid the NetBIOS protocol in the management network card of the WI. The method to forbid the NetBIOS protocol is as followed:
1. In the desktop, right click the “network neighbor”, and then single click the “attributes”.
2. Right click the “local connection” of the second network card, and then single click the “attributes”.
3. In the “this connection uses the following items” list, double click the “Internet protocol (TCP/IP)”, and then single click “advanced” and select the “WINS” option.
4. Select “forbid the NetBIOS of the TCP/IP” in the NetBIOS settings, and then click “confirm” for three times.

Root Cause
While the DDCXML server is interconnecting with the WI server, we find the interconnection packet between the DDCXML service card and the WI management network card is abnormal, the protocol is NBNS.