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Knowledge Base

eSpace 7800Serial IP Phone use short number to call each other without sip server

Publication Date:  2012-12-18  |   Views:  322  |   Downloads:  0  |   Author:  SU1001298939  |   Document ID:  EKB1000021878


Issue Description

Version Information:None
Network Diagram:IP Phone-A ------------- LAN Switch -------------- IP Phone-B
Fault Symptom:eSpace 7800 serial IP phone, could call each other without SIP server, but customer don’t want to use IP address, should use short number to make a call.

Alarm Information


Handling Process

1. Make sure two IP Phone connect to a same switch, and should be in the same vlan, IP phone A could PING IP phone B.
2. Please login to web configure page of IP phone A, choose “Phone”, then go to “Dial Plan”, will find “Replace Rule”.
Choose “Prefix”, and input the short number of Phone B, choose “Replace”, and input the “IP address” of Phone B.
Then click “Add”.
3. The same operation should be done in Phone B.

Root Cause