No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


VBill SDR content and date are unconformity

Publication Date:  2013-01-28 Views:  157 Downloads:  0
Issue Description
VBill creates service detail record everyday, there is a file named ftpbill, in this file, it creates xxxxxx.txt file automatically, the file name is the date when creating the file. But 26th file's name is 20111127.txt
Alarm Information
File name is unconformity with content.
Handling Process
1. PC time, SQL time, GK time and RM time all are normal.
2. We check Radius.xml file, and it is same as before.
3. We check the tracert file, we found this file is created at 26th:

   At the same day, afternoon another SDR was created, but its name was 27th. I ask R&D and they tell me this:
   When system find tmp file, system will create the next day SDR, for ensure no duplicate SDR. So if we delete  today's SDR, the SDR will not create again, unless we delete the tmp file.

4. We try to refresh the VBill software, and the problem was solved.
Root Cause
1. Maybe server pc device time problem.
2. Maybe configuration probem.
Refresh software is a good mathod to solve problem.