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Knowledge Base

S3300 reboot randomly when use web interface to manage switch.

Publication Date:  2013-03-03  |   Views:  967  |   Downloads:  0  |   Author:  SU1001139667  |   Document ID:  EKB1000024462

Contents

Issue Description

S3300 reboot randomly when use web interface to manage switch.

Alarm Information

No

Handling Process

After upgrade to V1R5, this issue was fixed.

Root Cause

It looks hava relation with software, check device version:
Huawei Versatile Routing Platform Software
VRP (R) Software, Version 5.30 (S3328 V100R003C00SPC100)
Copyright (C) 2008-2009 Huawei Technologies Co., Ltd.
Quidway S3328TP-PWR-EI uptime is 0 day, 7 hours, 24 minutes
This version does not support web interface management, need upgrade.

Suggestions

For S2300,S3300,S5300 series switch, please use V1R5 version to support web interface management.