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Knowledge Base

wrong configuration of "AD table field mapping " lead to synchronization account failed

Publication Date:  2013-03-04  |   Views:  159  |   Downloads:  0  |   Author:  SU1001299077  |   Document ID:  EKB1000024905


Issue Description

after enable AD intergration function, no accound was found in the account list.

Alarm Information


Handling Process

check the configuration on BMP and AD, find BMP configured "Sex property", but actually no "sex" parameter in AD.

delete the "Sex property" on BMP,problem solved.

Root Cause

check the log of BMP, find error link blew:

|ERROR|UC||ldap search member fail.|||com.huawei.uc.ldap.service.impl.LdapServiceImpl.getBmpMemberFromAD(

this shows the BMP has connected to AD, but failed to search member. this is very likely to be a wrong configuration of "AD table field mapping ".


should be careful with the configuration