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Knowledge Base

What is the correct procedure to shutdown the miniVDI system to switch off the power

Publication Date:  2013-04-01  |   Views:  114  |   Downloads:  1  |   Author:  c00507397  |   Document ID:  EKB1000025990

Contents

Issue Description

the power of customer's machine roon is cut off suddenly, when they start the minivdi system, the AD server dosen't work.

Alarm Information

none

Handling Process

the procedure to switch off the power safely is in the attachment.

Root Cause

cutting off the power suddenly will cause the abnormities of communication between different module in minivdi system and the bad tracks in the local disk.

Suggestions

please switch off the power of minivdi system according the attachment.