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IPT synchronize time from PBX

Publication Date:  2013-04-16 Views:  205 Downloads:  0

Issue Description

One customer has power issue,everytime after power off,the IP telephone time goes back to default value

Alarm Information

IPT can't synchronize time from PBX

Handling Process

1.enable NTP service on U1930

2.show SNTP service to check whether enabled

3.set SNTP service on IP telephone

Root Cause

1.PBX didnt set enable NTS service
2.IPT settings error

Suggestions

our PBX has the function of SNTP ,but default value is "disabled"

END